Terms of use

Rule no. 1

MANAA NEGOCE simplified joint-stock company

Registered office: 4 impasse Jean Neyret

42000 Saint Etienne

contact@brico-destockage.fr

RCS Saint Etienne no. 948052287

SIRET no.: 94805228700018

General terms and conditions of sale for products sold on www.brico-destockage.fr

Date of last update 23/01/2025

Article 1 - Purpose

These terms govern sales by the company MANAA NEGOCE 4 impasse Jean Neyret 42000 Saint Etienne, selling tools, workwear and all kinds of DIY goods, general merchandise and hardware.

Article 2 - Prices

The prices of our products are shown in euros including all taxes (VAT and other taxes applicable on the date of the order), unless otherwise stated, and exclude handling and shipping costs.

If you place an order for delivery to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes, import duties or state taxes may be payable. These duties and amounts are not the responsibility of the company MANAA NEGOCE. They will be at your expense and are entirely your responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to find out about these matters from your local authorities.

All orders, wherever they originate, are payable in euros.

The company MANAA NEGOCE reserves the right to change its prices at any time, but the product will be invoiced at the price in force at the time the order is confirmed, subject to availability.

The products remain the property of the company MANAA NEGOCE until the price has been paid in full.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 - Orders

You can place an order:

•Online: www.brico-destockage.fr

The contractual information is presented in French and will be confirmed at the latest when your order is validated.

The company MANAA NEGOCE reserves the right not to record a payment and not to confirm an order for any reason, and in particular in the event of a supply problem or a difficulty with the order received.

Article 4 - Validating your order

Any order placed on the website www.brico-destockage.fr implies acceptance of these General Terms. Any order confirmation constitutes your full and unreserved acceptance of these general terms and conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction.

You declare that you are fully aware of them.

Order confirmation will constitute signature and acceptance of the transactions carried out.

A summary of your order information and of these General Terms will be sent to you in PDF format via the email address used for your order confirmation.

Article 5 - Payment

Validating your order means you are obliged to pay the price shown.

Payment for your purchases is made by bank card using the secure systems PayPal, Stripe and Sogecommerce, or by bank transfer

Your card is not debited at the time of the order. In the case of split deliveries, only the products that have been shipped are charged.

Article 6 - Right of withdrawal

In accordance with article L221-18 of the French Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to give any reason or pay any penalty.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this respect, you are liable. Any damage suffered by the product on that occasion may prevent the right of withdrawal from being exercised.

Return costs are at your expense.

If the right of withdrawal is exercised, the company MANAA NEGOCE will refund the sums paid within 14 days of notification of your request, using the same payment method as the one used when the order was placed.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal cannot be exercised for contracts:

1° For the supply of services fully performed before the end of the withdrawal period and, where the contract requires the consumer to pay, whose performance began with the consumer's prior express agreement and acknowledgement that they will lose their right of withdrawal once the service has been fully performed by the trader;

2° For the supply of goods or services whose price depends on fluctuations in the financial market outside the trader's control and which may occur during the withdrawal period;

3° For the supply of goods made to the consumer's specifications or clearly personalised;

4° For the supply of goods liable to deteriorate or expire rapidly;

5° For the supply of goods that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection;

6° For the supply of goods which, after delivery and by their nature, are inseparably mixed with other items;

7° For the supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on market fluctuations outside the trader's control;

8° For maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by the consumer, within the limit of the spare parts and work strictly necessary to deal with the emergency;

9° For the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;

10° For the supply of a newspaper, periodical or magazine, except for subscription contracts for such publications;

11° Concluded at a public auction;

12° For accommodation services, other than residential accommodation, goods transport services, car rental, catering or leisure activities which must be provided on a specific date or during a specific period;

13° For the supply of digital content not supplied on a tangible medium whose performance has begun before the end of the withdrawal period and, where the contract requires the consumer to pay, where:

a) The consumer has given prior express consent for performance of the contract to begin before the expiry of the withdrawal period; and

b) The consumer has acknowledged that they will lose their right of withdrawal; and

c) The trader has provided confirmation of the consumer's agreement in accordance with the provisions of the second paragraph of article L. 221-13.

"MODEL WITHDRAWAL FORM"

(Please complete and return this form only if you wish to withdraw from the contract)

For the attention of MANAA NEGOCE 4 impasse Jean Neyret 42000 Saint Etienne 0781846435 contact@brico-destockage.fr

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the supply of the following service (*):

Ordered on (*) / received on (*)

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate

Article 7 - Availability

Products on the website www.brico-destockage.fr can only be purchased if they are in stock.

Out-of-stock products are marked "out of stock" and cannot be added to your basket

Article 8 - Delivery

The products are delivered to the delivery address given during the ordering process, within the time indicated on the order confirmation page.

In the event of a delay in dispatch, an email will be sent to you to inform you of any consequence for the delivery time indicated to you. In accordance with legal provisions, in the event of a delivery delay you may cancel the order under the conditions and procedures set out in articles L 216-1 to L216-8 of the French Consumer Code.

For deliveries made by a carrier, the company MANAA NEGOCE cannot be held liable for delivery delays due solely to the customer's unavailability after several appointment proposals.

Article 9 - Warranty

The consumer has a period of two years from delivery of the goods to obtain the application of the legal guarantee of conformity if a lack of conformity appears.

During this period, the consumer is only required to establish the existence of the lack of conformity and not the date on which it appeared.

Where the contract of sale of the goods provides for the continuous supply of digital content or a digital service over a period of more than two years, the legal guarantee applies to that digital content or digital service throughout the supply period provided for. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or digital service and not the date on which it appeared.

The legal guarantee of conformity entails an obligation for the trader, where applicable, to provide all updates necessary to maintain the conformity of the goods.

The legal guarantee of conformity gives the consumer the right to have the goods repaired or replaced within thirty days of the request, free of charge and without major inconvenience to the consumer.

If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee.

If the consumer requests repair of the goods but the seller insists on replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the goods.

The consumer may obtain a reduction in the purchase price while keeping the goods, or terminate the contract and be refunded in full against return of the goods, if:

1° The trader refuses to repair or replace the goods;

2° Repair or replacement of the goods takes place after a period of thirty days;

3° Repair or replacement of the goods causes major inconvenience to the consumer, in particular where the consumer ultimately bears the costs of collecting or removing the non-conforming goods, or bears the costs of installing the repaired or replacement goods;

4° The lack of conformity of the goods persists despite the seller's unsuccessful attempt to bring them into conformity.

The consumer is also entitled to a reduction in the price of the goods or to termination of the contract where the lack of conformity is so serious that it justifies an immediate price reduction or termination of the contract. The consumer is then not required to request repair or replacement of the goods beforehand.

The consumer is not entitled to termination of the sale if the lack of conformity is minor.

Any period during which the goods are immobilised for repair or replacement suspends the remaining guarantee until the repaired goods are delivered.

The rights mentioned above result from the application of articles L.217.1 to L.217-32 of the French Consumer Code.

A seller who obstructs the application of the legal guarantee of conformity in bad faith is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of average annual turnover (article L.241-5 of the French Consumer Code).

The consumer also benefits from the legal guarantee against hidden defects under articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept, or to a full refund against return of the goods.

Article 10 - Liability

The products offered comply with the French legislation in force. The liability of the company brico-destockage cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities for importing or using the products or services you intend to order.

Furthermore, the company brico-destockage cannot be held liable for damage resulting from misuse of the product purchased.

Finally, the liability of the company brico-destockage cannot be engaged for any inconvenience or damage inherent in the use of the Internet, in particular a service interruption, an external intrusion or the presence of computer viruses.

Article 11 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are governed by French law. In the event of a dispute, the French courts shall have sole jurisdiction.

Article 12 - Intellectual property

All elements of the website www.brico-destockage.fr are and remain the exclusive intellectual property of the company brico-destockage. No one is authorised to reproduce, exploit, redistribute or use in any way whatsoever, even partially, any elements of the website, whether software, visual or audio. Any simple link or hypertext link is strictly prohibited without the express written agreement of the company brico-destockage.

Article 13 - Personal data

The company brico-destockage reserves the right to collect the personal and identifying information concerning you. It is necessary for the management of your order and for the improvement of the services and information we send you.

It may also be passed on to companies that contribute to these relationships, such as those responsible for carrying out services and orders for their management, execution, processing and payment.

This information and data is also retained for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the French law of 6 January 1978, you have a right of access, rectification and objection regarding the personal and identifying information concerning you, directly on the website.

Article 14 - Archiving and proof

The company brico-destockage will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code.

The computerised records of the company brico-destockage will be regarded by all parties concerned as proof of the communications, orders, payments and transactions that have taken place between the parties.

Article 15 - Mediation

In accordance with articles L.616-1 and R.616-1 of the French Consumer Code, we offer a consumer mediation scheme. The mediation body chosen is: MÉDIATION CONSOMMATION DÉVELOPPEMENT. In the event of a dispute, you can submit your complaint on its website: https://www.medconsodev.eu/ or by post by writing to MÉDIATION CONSOMMATION DÉVELOPPEMENT - 27 avenue de la libération - 42400 Saint-Chamond