Delivery

Shipping and returns

Parcels are generally dispatched the day after payment is received; delivery takes 2 to 5 working days after dispatch.

For parcels sent to departments 42 and 43, delivery takes 24 working hours, depending on the time of the order

Parcels are shipped:

- Via DPD with tracking and signature up to 30 Kg

- Via Ulysse express transport for:

- departments 42 and 43

- bulky or heavy parcels

- Via La Poste Colissimo with signature for shipments outside metropolitan France

- Via Mondial Relay, the price is calculated according to the total weight of the parcel, which must not exceed 150cm (length + width + height)

Whichever shipping option you choose, we will provide you with a link to track your parcel online.

Shipping costs include handling, packaging and postage costs.

Handling fees are fixed, whereas transport costs vary according to the total weight of the shipment.

We recommend that you group your items together in a single order.

Particular care will be taken with your parcels to protect fragile items: the boxes are generously sized and your items are well protected.

Returns are at your expense unless we have made an error